We Launched Our New Website

We are thrilled to welcome you to our new backyard woocommerce website, created by the award-winning ecommerce web design company, TheeCommerce. We didn’t just want a website that not only showcased our brand and our products using the latest website design trends.

Our main goal was to provide you with a superior outdoor shopping experience! We want you to find luxury swim spas, amazing hot tubs, and outdoor saunas with ease and maybe even discover something new in the Raleigh, Durham, & Charlotte areas of North Carolina. From the moment you arrive, through checkout, we wanted to make sure it was a simple, hassle-free process. This way you can have the best possible experience while you’re here. We hope you enjoy it as much as we do! 

Our new woocommerce website is built on WordPress, which lets us be more proactive in updating and maintaining our backyard supply website as it’s so easy to use. Now, we can easily post new media and information to keep you up to date on the latest news and products as well what’s going on with us.

An Enjoyable Customer Experience

When we sat down with TheeCommerce to discuss what we wanted for our website, we pictured a modern design that provided our customers with a great experience. We didn’t want it to matter if you’re shopping on a phone or a laptop. That’s why we’re thrilled to feature responsive web design technology. So you can easily find product information, enter information, and read the Epic Hot Tubs blog on any size screen or device, including smartphones and tablets.

Accessible Online Store to Meet the Latest ADA Compliance Regulations

We wanted to make sure our web shop is accessible by anyone visiting our website regardless any disabilities. We utilize ADA Compliance Monitor to automatically update to maintain our accessibility all the time. This means we’re always up to standards regardless of website updates and changes that are made by our team.

Easy Updates for Accurate, Up-to-Date Info

Epic Hot Tubs moves fast – from new promotions to new products, and everything in between. This means that we needed a website that we could work on ourselves. We needed to be able to make updates to the store, inventory, and product details, instead of having use a developer for every update. Now we get to have fun adding photos, videos, reviews, and so much more, whenever we want.

Before our site was ready to launch, TheeCommerce walked us through everything we needed to know. They made sure we were comfortable with using our woocommerce website. We love how simple it is to manage different operations in one place. And now we spend less time doing behind the scenes operations and more time helping our customers.

Search Engine Optimization

We want to keep growing. So we need to be easy to find for people searching for grill stations, hot tubs, or outdoor saunas. The ecommerce marketing team at TheeCommerce built our site with SEO features like fast load times and mobile-friendly design. In addition, adding keywords and images that would make it easy for our current and future customers to find us.

Custom Design for Improved Performance & Security

While WordPress offers endless customization through plugins, too many can slow down our site and even cause security issues. They worked with us to apply reputable, highly secure, and functional options that would give us the added features we wanted without the drawbacks.

Advanced Photo Options and Galleries

We understand that not being able to see products in person is one of the hardest parts of online shopping. Fortunately, with our advanced photo options and galleries, we can provide more points of view, zoomed-in shots, and even customer-submitted photos and behind-the-scenes shots.

Along with product images, there’s also a new team member gallery where you can meet the team. There you can read our bios and link to our social profiles so you can connect with everyone here.

An Onsite Blog to Share Information

In our quest to provide the best customer service, we want you to be able to turn to us for ideas, information, and inspiration. With our on-site blog, we can share the latest news around Epic Hot Tubs, industry updates, and ways to get the most out of your backyard essentials. Be sure to check it frequently to stay up-to-date or sign up for emails so you can get updates sent directly to you!

An Integrated Contact Form

The online contact form is a time-saving tool that makes it easy for you to request information, ask a question, and even give feedback. And we can do this without having to track down our customer service email or phone number. Because the forms are all going directly to one specific location, we can respond quickly to get you the information you need. And most importantly, we don’t have to worry about missing a voicemail or an email. Got a problem? Drop us a line!

Promoting Featured Content

We don’t want you to miss the latest news and promotions, and that’s why we love our home page slideshow. You get the opportunity to know anything going on as soon as you land on our home page, so you won’t miss out on anything you may need (or didn’t know you needed).

We are proud of the new Epic Hot Tubs website and hope you enjoy it, too. After meeting with TheeCommerce, we felt confident they understood our goals to create an excellent shopping experience, make it easy to find us online, and simplify site updates.

Be sure to browse around and explore some of the new features, read our blog, and check out our photos and videos about our outdoor products. If you are interested in finding out more about custom web design or internet marketing, request a free woocommerce website audit from TheeCommerce.