Custom Backyard Spaces | Outdoor Products Store

Return and Refund Policy

The customer might return any product to Custom Backyard Spaces (CBS) within 30 days.

CBS charges 25% restock fee for returned items.

CBS charges an additional $1,000 for cleaning to prep the product for resale on a second hand market.

The customer is responsible to send the product back to a CBS warehouse in the same condition as it was received. CBS will send the address to its most convenient warehouse location when the return request was initiated.

If CBS needs to pickup the product from the customer location, there will be an additional $1,000 charge to ship the product back to the appropriate warehouse.

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